UK Park & Fly Customer Reviews

Just a few of the happy customers who have kindly taken the time to drop us an email following their experience with UK Park & Fly.

overall it was good, the only remark is the time I had to wait in the airport terminal when departing.

I called 15 minutes before arriving, announcing the time I would arrive, and when arrived called again and I have been told that would take 15 minutes, because the person was leaving on that moment.

An then the police come and I had to take the car and do another round, that in rush hour takes long time to do it.

I understand that you might be few, but your service will be much better if you are in the terminal, or arriving there, when I tell I am arriving, that's why I call you 15-20 minutes before

Humberto Barreto

Great service . Please tell staff used many times and definitely will again

Muharrem Mehmet

Very efficient service - would definitely use again

Mark Munn

Another good service by this company. An operative was waiting for the car on arrival and just a short delay on returning as the traffic around Gatwick was heavy.

Marian Chengo Kazungu

On the whole a very smooth service. A slight delay on the return pick-up but nothing of consequence. Staff helpful and friendly.

Charles Lowe

Me and my family members have used a few times now

All ways very good service

Andrew Clarke

Excellent service very prompt pick up on arrival and departure. Definitely use again

julie ardito

Our park and fly at Manchester was perfect in every way. On arrival the hand over was very well provided, on return we were met again with a speedy well executed change over. On both occasions the drivers were 'well suited and booted'. Thank you, we will use facility again.

Philip Fayle

Excellent service as always. Have used Sure group many times and every time a very prompt and efficient service at a very competitive price. Will definitely be using again on next trip.

Sheila Robinson

Excellent service, clear instructions, staff waiting both ends of journey. Would use again


service provider


everything was on time and polite

terrence bryant

Excellent service as always

David Astin-Doherty

Great, fast service

David Marsh

We always book through UKPF because we are confident we get the best deal and the best Meet and Greet. We always recommend this company.

Brian Ritchie

Used this company before and never been let down. Very easy to book and didn't have to wait long for a driver going out and coming back. Highly recommended.

Barry Thorpe

We rang when we were about 15 minutes from Heathrow airport T4, we followed the directions as were on the paperwork and got there really easily. The man who met us was friendly and took photos of the mileage and also looked the car over for any damage, once this was done he gave us a ticket for the return pickup. We asked him how to get to the Premier Inn and he told us the parking was opposite so he gave us a lift to the car park, so we actually saw where the car would be parked and we're also grateful for the lift.

On our return after we had collected our luggage we rang to let them know we were on our way for the car, by the time we got out of the lift on floor 2 our car was there, again another nice helpful man to greet us and no waiting either.

Thank you very much for such good service, we will definitely recommend this company.

Jeffrey James

First time user. Will use again. Very prompt. Polite & courteous. 10/10. Well done.

Stuart Fox

First time user. Will use again. Very prompt. Polite & courteous. 10/10. Well done.

Stuart Fox

Excellent service, will defo use again and will also recommend to people.

Russell Walklin

I have now used Meet and Greet a number of times and have always been most impressed, they are always there to meet me, very polite and equally prompt at meeting me with my car when I retun

Sheena Maconie

We use this company all the time we travel from Luton Airport and as always it is a first class service

Michael Morris

UK Park and Fly gave a great service & I will definitely use them again. It's lovely to just drive to the airport & hand your car to someone takes it away & parks it for you - no having to wait for a bus to take you to the airport as you're already there. This was all done for a really good price. I would definitely recommend UK Park and Fly.

Heather Ruesi

great service

PERVIN Todiwala

Very uncomfortable mattress. Convenient for airport. Room spotlessly clean.

Sarah Crisp

Excellent service.

Ian Barker

Excellent service

No waiting- polite staff

I would absolutely recommend

CarPark 6 Level 4 excellent for arriving at Gatwick North

Philip Tanner

Very happy with location and service. Flight was delayed on return and very late evening but no negative impact on the service.

John Hulls

Exelant,will use again and again and again......

Philip Wall

Incredibly quick and convenient. Thank you.

Stephen Culy

I found your service really good. The staff was friendly

Samantha Buckley

Good service. Staff available immediately on arrival at Luton and car waiting for me when I reached the location on my return from abroad. All went smoothly and only 14 extra miles on the clock

Brian Bedingfeld

Once again superb service, even when we had to get our car back on the day we left it with you due to forgetting our Passport.

Bob Knight

Robert Knight

Really happy with yr service

tracey albrighton

excellant service,very polite drivers

Will be using this company again


Efficient Friendly service

Karen Shaw

Very pleased with service. Met on arrival and car waiting when we returned, what more could you want! Would definitely recommend.

Diane Sharp

excellent customer service-Thank you!

Michelle Silver

Arrival arrangements were very good.

On return the line was engaged for some time and it was 20 minutes before the car was delivered,

John Stanley

Another quick and easy departure and arrival. Got a bit confused with South Terminal as we normally fly from the North Terminal.

No waiting for collection and retrieval. Thank see you later in year as we have 2 more booking twitch you.

Alan Smith


Brilliant service , always use you now , we are going from Birmingham again in 2 weeks booked in already

marilyn beattie

So very easy, I don't know why everyone doesn't use this service!

Charlotte Deacon

Very pleased with the service - we have used a number of meet & greets and invariably have had to wait over 20 mins to hand the car over/collect - we waited no more than 10 mins both trips. Also was very pleased at not having to pay the exit fee from the car park! Would definitely use again.

My only slight criticism was the return, the phone rang for a very long time before anyone answered and whilst it was 11pm, the chap, in contrast to the way out, was a bit grumpy!

sacha spencer-phillips

Always friendly, efficient and on time - cannot fault anything!

Angela Elliott

Everything fine, no problems.

Brian Keating

very simple procedure for drop off and collection, both drivers very pleasant, and punctual, just a little surprised my car had done eleven miles from drop off to collection, when I understood it was only a couple of miles from airport to parking, also after washing the car I found green paint on it from contact with another vehicle, but will probably use this company again.

Anthony G Sykes

Great service. Will definitely use again.

Brian Gorton

Had a great experience - both drop off and pick up we're efficient and perfectly timed. Very impressed.

Angela Morrell

Everything fine, no problems.

Brian Keating

excelente service!!!

antonio moura
Comodo Secured
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