UK Park & Fly Customer Reviews

Just a few of the happy customers who have kindly taken the time to drop us an email following their experience with UK Park & Fly.

All good. Hassle free and reasonably quick turn arounds out and inward bound

Barbara Dowty

Worth every penny. No struggling on and off buses with luggage.


great prompt service

Henry Brett

Great Service

Ian Roper

arrived at stansted, instructions were very clear and the hand over simple, give the guy your keys and onto departures, on landing back one phone call, exit the the arrivals and there was our car for our onward journey. Brilliant Service!!.

Richard Whittington

easy to get in to the carpark, available spaces, not too far to walk to the bus stop. Able to keep keys. The entrance system and subsequently the exit, all worked fine. I did have to change my car reg details ( as I had changed my car since making the booking), but this went ok- the onlt thing was I could not do this online ( it said you could, and I certainly tried), however when I emailed you, you were very quick to update my new registration details( however it would have been nice to do it there and then online)

Arron Longman

Have regularly used UK.Park and Fly

Booking is easy and takes the hassle out of the journey.

Never had a problem... will happily use again

Dawn Branigan

Fantastic service cannot fault it in any way

Anthony Bonnett

Excellent service with pleasant staff at Luton

Julian Hawkins

Very good service from start to finish - very pleased and will use again.

Jon Stewart

Reliable service

Elizabeth Mulley

Reliable service

Elizabeth Mulley

The whole transaction worked well. The price was good, the service was good and all communication was helpful. We were concerned when our flight was cancelled but UK Park and Fly had it all sorted for us. We recommend the firm without hesitation and will use them again

Maureen Allchin

Brilliant service. Staff on Departure and Return were very friendly and helpful

Thank you


Could not have been better. There to meet us and car arrived within 10 minutes of arrival. Friendly staff. Will use every time.

Sam Heal

Excellent service by friendly guys !

Mike Nock

Excellent service. Really like the text messages which keep me informed. Pick up and drop off both fast and well handled.

Michael Ribbins

Very poor service.. Rude, threatening, obnoxious upon return.

at no point did anyone when dropping the car off did they say we would need to pay extra to get the car out of the car park, the contract was paid in full, so this should have been part of the package.

When collecting the car from level 3, the driver said if i wanted the car back, id need to pay the £4 or the car couldnt get out of the car park, he was very rude, and due to his behaviour it made me very irritable.. especially at nearly 11pm at night.

Never will i recommend this service to others.

Martin Peters

Great service pre and post holiday. Punctual services.

Tristan Sellors

I called as directed when I had my bags, but had still had to wait for my car when I got to the car park.

Gatwick airport, not as well organised as others I have used.

Rosemary Lockwood

It was a very good service and I will use your service again

Raymond Chan

The lady at reception could not find our booking but she was really helpful and added us in promptly and was very friendly.

Guy Kirby

Good fast service, always use this service never a problem would recommend

Jill Pickett

I like the fact some one called to check you were still travelling on the day.

Upon arrival I wasted a lot of time trying to locate the drop off point, I took the first left upon entering Orange park area and found my self in Row L and no route to get to the lower rows. I had to exit go back around the second main exit as it's a one way and then enter a wrong meet & greet area nearest the coach park, when this gentleman made the point UPON entering Orange drive straight ahead and this would take you to Row A,

karen Jackson

I have used your services on four occasions and have always had very good service.I will be using UK Park and Fly again in 2019.

Malcolm Marsh

We have used uk park & fly for last 12 flights, always using Sure. Excellent service & always on time. Great service & best price...10/10... Keep up the good work....

Philip Gilley

Easy, value and efficient.... isnít that all we want?

Michel Oliver

excellent friendly and prompt service

Michael Ladenburg

Excellent service both on meet and greet back - no waiting and no more expensive than off airport parking!

Tim Dickeson

Very pleased as usual with UK Park and fly. Have used now for several years with a hitch. Always keep in touch as we travel and even collected car earlier as we arrived early at airport. Great service.

Gabriel Pallaris

Very efficient, worked well.

Julian Tallon

Superb efficient service both ways. Thank you

lindsay morgan

Very courteous staff and great service.

Susan McBean

Usually a very good service, unusually on this occasion we were delayed picking up car upon our return as there was no answer for 10 mins on the phone & then took another 25 mins for car to turn up.. (strangely my vehicle tracker told me my car was right outside the car park for most of the 25 mins??)

Jonathan Horne

Used this service again. Excellent. Prompt, helpful and pleasant.

Alison Hughes

I have used Sure parking a few times and found the service to be excellent.

Denise Jones

Excellent meet and greet service. No waiting around. Car returned in perfect condition. Clear instructions. Staff friendly. Already planning to use again this month.

Ruth Pauffley

The priority parking was very convenient. Entry and exit most straight forward. Walking to the terminal saved waiting for transfers.

Roger Burn

It was the best meet and greet services we have used , car collected and returned straight away !

Nick Sedgley

Faultless service, friendly staff

Wayne Dickinson

Would definitely use again. Great service

Gill Pike

Great - all on time, courteous and friendly handover. Highly recommended

Phill Hastings-Jones

Excellent service and much appreciated after leaving 38 deg temp

Driver had the heating and heated seats on - very thoughtful

Julie Baines

Fantastic, always prompt service, friendly staff, perfect in every way.


Happy with the service.

Pallavi Desai

Prompt service on arrival. 15 minute wait on return, which seems quite typical. My only gripe would be that the parking company wasn't using the meet and greet area in the short stay car park as per the printed details - when I phoned they told me instead to go to the departure drop off area. I guess they're trying to save on parking fees. I wouldn't have minded, but the person I was speaking to garbled the instructions, and I had to ask them to repeat themselves several times. It was also difficult to make their agent understand exactly where in the drop area I had parked so it took a while for us to find each other.

Mark Genikis

excellent service would definitely recommend

Melissa Apark

All ways a good service would recommend.

Debbie Sawyer

Seamless operation. Very impressed with the timing everything was good.

Ian Johnston

Everything worked well, good value for money, would definitely do this again

Roy Copestake
Comodo Secured
Park Mark Park Mark has been awarded to many of our operator's car parks giving you complete peace of mind.