UK Park & Fly Customer Reviews

Just a few of the happy customers who have kindly taken the time to drop us an email following their experience with UK Park & Fly.

Great price and efficient company. Will definitely use them again next trip.

Jane Edwards

Excellent service. Will use them again.

Helen Cave

Very efficient and excellent service

John Lelliott

Excellent service

Julie Reynolds

As usual, I was very happy with the service. The car was a little slow coming on the return, but I was warned and that gave me time to grab a coffee, so I was happy

Ron Paterson

Very nice hotel and great staff very helpful even when our flight was delayed and we were late picking the car up nothing was too much trouble and we liked that the car stayed in the hotel car park rather than having to park else where.

Marion ODonnell

Your convenient hotel to the airport, comfortable room, good parking facilities. Shuttle service very efficient and frequent. Would use again.

Peter Brazier

Once again a great service easy and trouble free

Matthew Willson

Quick and easy to use, good system and nice friendly people. Good value for money too and very close to the airport so connection to the airport is very fast. Would recommend to others and will definitely use again! Thank you.

Daniel Hutton

Excellent service, no waiting at either end of our holiday. Recommend.

David Durham

Meet and Greet hassle free parking. Arrived at airport 20 mins. earlier than expected (always difficult to judge traffic when using Heathrow) but wasn't a problem. Service very efficient at departure and arrival with no waiting time. Can't ask for more!

Andrew Duncan

Excellent service, just need a covered walkway from carpark to airport at Birmingham.

Could do with putting paper floor mats in the car, the drivers pick up alot of dirt from where the car is parked


Exceptionally good service, so very pleased with the efficiency of the driver. Completely hassle free, thank you.

Elizabeth Jacques

Very good service. Thank you


Excellent service both at drop off and collection. Highly recommended.

David Rees

Regular customer and service is always very good, I made a mistake in my booking and contacting them to correct it was easy to do. Always my first port of call.

Victoria Salisbury

As usual very organised drop off and collection but my car was very muddy on the outside and a little on the inside driver footwell!

Philippa Hackett

The car park was ideally located within 5 minutes of the hotel were we stayed overnight and within 10 minutes of the airport.

"The Station" where we were dropped off at the airport is ideal for pick up.

Robert Digney

A very good service indeed. I was particularly impressed on the outward journey by one of your young men offering to take my case out of the boot.

Charles Kowe

Very good service as always although it did take about 30 mins from phoning after picking up our luggage to when our car arrived.


Brilliant service every time. Using again later in the year.

Madge Turnbull

this is a very easy usually quick service to use

wendy foy

Great service, we will definitely use again!

Claire Macconnell

Hassle free parking. Service and time keeping were very good both on departure and arrival.

Andrew Duncan

everything was ok this time they were there prompty on arrival at Manchester and the car was waiting for me when I arrived back.

frank wynne

Excellent service. No waiting to drop off, and just a short 10 minute wait for car to be delivered upon our return. Would be very happy to use again.

Mark Genikis

Excellent service, 2 minute walk to departures. Swift return service

Elizabeth Mulley

Excellent service, 2 minute walk to departures. Swift return service

Elizabeth Mulley

The whole meet and greet process is so much better now it takes part in the multi-storage car park. The only negative is that it took longer than expected to receive the car on our return. We shall book again.

Hannah Jacobs


rob pocock

Really good service , absolutely no issues at all

jennifer munro

Very efficient in terminal 3 at Heathrow drop off was straightforward and car was waiting on my return. Would definitely use again

Paul O\'Brart

Would 100% use this company again!! Excellent

Julie Bond

Used the UK Park and Fly service over 50 times and it continues to maintain a very high standard of service. In fact on this occasion I did not have to call to say I had landed I received a call from the company to ensure I had landed and is it acceptable to have the car waiting for me. Brilliant!

Andy Ingleston

Excellent prompt and curteous service.

Will definitely use again!

Johnathan Morris

Wonderful service

Erik Pearson

I love park and ride was brilliant. The staff were all so friendly and helpful and the transfer was very swift. I have waited around longer for buses to car parks and for meet and greet with other companies so very impressed. Will definitely be using this company again.

Catherine Offord

All went absolutely fine. Appeared more proactive than normal, they phoned us, they'd clearly linked our details to our mobile number as they knew it was us when we phoned them as well.

Andrew Skinner

Excellent - collected & delivered on time despite flight delay

Peter Shaw

Excellent service as, efficient & friendly

Angela Elliott

Well organised and nice and close to the terminal

Pete Jarvis

Excellent service as always

Christine Murfin

Great experience from start to finish. Will definitely use again! Smoothest process ever!

Mauro C Silva

Excellent service from start to finish highly recommended! Thank you.

Karen Birrell

Good drop off. Pick up a little delayed by roadworks

Kay Coleman

Great service. Prompt response despite arriving 1 hour early.

Jon Echebarrieta

Hi, I received an excellent service using The service at Luton Airport.

Two days before our trip my car broke down and had to change my car. That was no problem to get fixed.

Very easy to handover car at arrival since the company have a person permanently stationed in drop off area.

On return the car was promptly at the car park.

All in all an excellent service

Per-Axel Warensjo

Very good service with Drivefly. i liked the text messages confirming drop off and welcome back to the airport. Your customer service chap at the Valet Parking was very polite and helpful and understanding when a bag went missing and my departure from Arrivals was severely delayed.

Will definitely use you again.

Peter Cornthwaite

Excellent Service

The service was very efficient from booking, arranging the drop off and collection.

Definitely use UKParkFly again.

Bruce Gowland

Great service, most efficient. Only a minor concern but someone had clearly been rummaging around in the car! Sime items in the boot had been removed from the side pockets and left strewn in the centre - yet these had all been put away to make room for our cases. Also items in the dashboard were clearly moved and not replaced as we left them. Odd and a little disconcerting so dropped a rating star.

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