UK Park & Fly Customer Reviews
Just a few of the happy customers who have kindly taken the time to drop us an email following their experience with UK Park & Fly.
All good. Hassle free and reasonably quick turn arounds out and inward bound
Worth every penny. No struggling on and off buses with luggage.
great prompt service
arrived at stansted, instructions were very clear and the hand over simple, give the guy your keys and onto departures, on landing back one phone call, exit the the arrivals and there was our car for our onward journey. Brilliant Service!!.
easy to get in to the carpark, available spaces, not too far to walk to the bus stop. Able to keep keys. The entrance system and subsequently the exit, all worked fine. I did have to change my car reg details ( as I had changed my car since making the booking), but this went ok- the onlt thing was I could not do this online ( it said you could, and I certainly tried), however when I emailed you, you were very quick to update my new registration details( however it would have been nice to do it there and then online)
Have regularly used UK.Park and Fly
Booking is easy and takes the hassle out of the journey.
Never had a problem... will happily use again
Fantastic service cannot fault it in any way
Excellent service with pleasant staff at Luton
Very good service from start to finish - very pleased and will use again.
The whole transaction worked well. The price was good, the service was good and all communication was helpful. We were concerned when our flight was cancelled but UK Park and Fly had it all sorted for us. We recommend the firm without hesitation and will use them again
Brilliant service. Staff on Departure and Return were very friendly and helpful
Could not have been better. There to meet us and car arrived within 10 minutes of arrival. Friendly staff. Will use every time.
Excellent service by friendly guys !
Excellent service. Really like the text messages which keep me informed. Pick up and drop off both fast and well handled.
Very poor service.. Rude, threatening, obnoxious upon return.
at no point did anyone when dropping the car off did they say we would need to pay extra to get the car out of the car park, the contract was paid in full, so this should have been part of the package.
When collecting the car from level 3, the driver said if i wanted the car back, id need to pay the £4 or the car couldnt get out of the car park, he was very rude, and due to his behaviour it made me very irritable.. especially at nearly 11pm at night.
Never will i recommend this service to others.
Great service pre and post holiday. Punctual services.
I called as directed when I had my bags, but had still had to wait for my car when I got to the car park.
Gatwick airport, not as well organised as others I have used.
It was a very good service and I will use your service again
The lady at reception could not find our booking but she was really helpful and added us in promptly and was very friendly.
Good fast service, always use this service never a problem would recommend
I like the fact some one called to check you were still travelling on the day.
Upon arrival I wasted a lot of time trying to locate the drop off point, I took the first left upon entering Orange park area and found my self in Row L and no route to get to the lower rows. I had to exit go back around the second main exit as it's a one way and then enter a wrong meet & greet area nearest the coach park, when this gentleman made the point UPON entering Orange drive straight ahead and this would take you to Row A,
I have used your services on four occasions and have always had very good service.I will be using UK Park and Fly again in 2019.
We have used uk park & fly for last 12 flights, always using Sure. Excellent service & always on time. Great service & best price...10/10... Keep up the good work....
Easy, value and efficient.... isnít that all we want?
excellent friendly and prompt service
Excellent service both on meet and greet back - no waiting and no more expensive than off airport parking!
Very pleased as usual with UK Park and fly. Have used now for several years with a hitch. Always keep in touch as we travel and even collected car earlier as we arrived early at airport. Great service.
Very efficient, worked well.
Superb efficient service both ways. Thank you
Very courteous staff and great service.
Usually a very good service, unusually on this occasion we were delayed picking up car upon our return as there was no answer for 10 mins on the phone & then took another 25 mins for car to turn up.. (strangely my vehicle tracker told me my car was right outside the car park for most of the 25 mins??)
Used this service again. Excellent. Prompt, helpful and pleasant.
I have used Sure parking a few times and found the service to be excellent.
Excellent meet and greet service. No waiting around. Car returned in perfect condition. Clear instructions. Staff friendly. Already planning to use again this month.
The priority parking was very convenient. Entry and exit most straight forward. Walking to the terminal saved waiting for transfers.
It was the best meet and greet services we have used , car collected and returned straight away !
Faultless service, friendly staff
Would definitely use again. Great service
Great - all on time, courteous and friendly handover. Highly recommended
Excellent service and much appreciated after leaving 38 deg temp
Driver had the heating and heated seats on - very thoughtful
Fantastic, always prompt service, friendly staff, perfect in every way.
Happy with the service.
Prompt service on arrival. 15 minute wait on return, which seems quite typical. My only gripe would be that the parking company wasn't using the meet and greet area in the short stay car park as per the printed details - when I phoned they told me instead to go to the departure drop off area. I guess they're trying to save on parking fees. I wouldn't have minded, but the person I was speaking to garbled the instructions, and I had to ask them to repeat themselves several times. It was also difficult to make their agent understand exactly where in the drop area I had parked so it took a while for us to find each other.
excellent service would definitely recommend
All ways a good service would recommend.
Seamless operation. Very impressed with the timing everything was good.
Everything worked well, good value for money, would definitely do this again